SHIPPING & RETURNS
Important policies on shipping, returns, and exchanges.
Our products are all made to order, so we do not accept returns or exchanges. If there are any issues with your order, you can contact us at hello@mywallimags.com. My Wall Images accepts order cancellations within 24 hours of the order. The buyer is responsible for making requests within this timeframe. Please see item descriptions for estimated arrival times. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Can I return or exchange my wallpaper or art prints?
Since all of our products are made-to-order, all sales are final. If you are having any issues with your wallpaper or for
any manufacturing defects, please email hello@mywallimages.com. If you need to cancel your order, please email us
at hello@mywallimages.com within 6 hours of your order purchase. We take great care in inspecting and packing our
products in an effort to ensure that they arrive in perfect condition. If by chance damage does occur, please contact us
within 24 hours of receipt of order via email at hello@mywallimages.com to arrange for a replacement. Please retain all
packaging for the claims process.
any manufacturing defects, please email hello@mywallimages.com. If you need to cancel your order, please email us
at hello@mywallimages.com within 6 hours of your order purchase. We take great care in inspecting and packing our
products in an effort to ensure that they arrive in perfect condition. If by chance damage does occur, please contact us
within 24 hours of receipt of order via email at hello@mywallimages.com to arrange for a replacement. Please retain all
packaging for the claims process.
I made a mistake on my order, what do I do now?
Please email hello@mywallimages.com within 6 hours of placing your order and include your order number and the
details of what needs to be updated on your order. We’ll be happy to help you resolve the error.
details of what needs to be updated on your order. We’ll be happy to help you resolve the error.
When can I expect my order to ship?
There is a 2-4 day non-shipping lead time because everything prints on demand. Delivery to your doorstep then
depends on the shipping method you choose upon checkout. Standard shipping is around 1-4 business days for the
continental US. Expedited shipping options are available as well.
depends on the shipping method you choose upon checkout. Standard shipping is around 1-4 business days for the
continental US. Expedited shipping options are available as well.
Installation Disclaimer & Precaution:
Due to all the variables related to individual wall surfaces, paint varieties, and along withchoosing the correct wallpaper
that My Wall Images sells; our peel & stick products should not be installed within a distance in which infant/
children sleep and/or occupy without continuous adult supervision. Product Performance & Suitability: All of the
descriptive information and recommendations for the use of wallpapers My Wall Images sells should be used only as
a guide. Furnishing such information and recommendations shall in no event constitute a warranty of any kind by My
Wall Images. All purchasers of My Wall Images products shall independently determine the suitability of the material
for the purpose for which it is purchased. Seller’s and manufacturer’s only obligation shall be to replace such quantity
if the product proved to be defective. Neither the seller nor manufacturer shall be liable either in tort or in contract for
any loss or damage, direct, incidental or consequential (Including loss of profits or revenue) arising out of the use of or
the inability to use the product. No statement or recommendation not contained herein shall have any force or effect
unless in agreement signed by officers of seller and manufacturer on any products sold by My Wall Images. If you have
any questions, contact us at hello@mywallimages.com.
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that My Wall Images sells; our peel & stick products should not be installed within a distance in which infant/
children sleep and/or occupy without continuous adult supervision. Product Performance & Suitability: All of the
descriptive information and recommendations for the use of wallpapers My Wall Images sells should be used only as
a guide. Furnishing such information and recommendations shall in no event constitute a warranty of any kind by My
Wall Images. All purchasers of My Wall Images products shall independently determine the suitability of the material
for the purpose for which it is purchased. Seller’s and manufacturer’s only obligation shall be to replace such quantity
if the product proved to be defective. Neither the seller nor manufacturer shall be liable either in tort or in contract for
any loss or damage, direct, incidental or consequential (Including loss of profits or revenue) arising out of the use of or
the inability to use the product. No statement or recommendation not contained herein shall have any force or effect
unless in agreement signed by officers of seller and manufacturer on any products sold by My Wall Images. If you have
any questions, contact us at hello@mywallimages.com.
Happiness Guaranteed
We want you to love your purchase... if you have any issues, we’ll take care of you!
We take great care in inspecting and packing our products to ensure that they arrive in perfect condition. If anything arrives damaged, please contact us within 24 hours of receipt of order via email to arrange for a replacement.
Made a mistake on your order? Email us within 6 hours of your order purchase and let us know. We’ll take it from there.
